pB
pierre B

1 reviews | Active since Jan 2011

27 Jun 2024, 12:59

Company is a big Joke!!!

I am forced to get a MRI. After all documents supp**** I am waiting for more than 2 weeks to get authorisation.

0
Replies (2)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply01 Jul 2024, 10:45
Official
Dear P Bean,

RMA wishes to extend our sincere apologies for your recent experience. Your satisfaction is of utmost importance to us, and we are committed to resolving the issue promptly.

Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
pB
pierre B's update02 Jul 2024, 08:35
Reviewer Update
You call that service or my satisfaction the utmost importance. I still have to wait another day that will for surely turn into another week to get assistance. See the numerous times that I have to comlain.