NP
Naledi P

1 reviews | Active since Jul 2022

28 Oct 2025, 23:28

Claims delay

I'm very disappointed how RMA treated me with my claims pay out they promised 48 hours but I'm waiting for a week

0
Replies (4)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply29 Oct 2025, 10:01
Official
Good day Naledi Funeral Parlour.

We apologize for the inconvenience you have experienced thus far.

Please note I tried to contact you on the provided number without any success Kindly check your email and respond so we can assist accordingly.
NP
Naledi P's update29 Oct 2025, 13:00
Reviewer Update
Good day
Nobody called me i m sitting with the same problem i m waiting for payments from you to pay the clients
NP
Naledi P's update19 Nov 2025, 11:42
Reviewer Update

NP
Naledi P's update19 Nov 2025, 11:57
Reviewer Update
Claim delay
I wrote a complain last month about the delayed funeral claim of my client I am experiacing the very same problem this month i sent the claim on 10 November 2025 until now is not paid RMA does not take a funeral serious people have to struggle to bury their love ones while they were paying for time lake this 48hrs is 48 months .