PD
Petronella D
1 reviews | Active since Mar 2025
17 Mar 2025, 14:25
Claims
After a year and numerous dockers reports my husband 's claim for NIHL they just said no do don't accept liability. After a independent Dokter give a report that said and i quote( without a doubt) it is NIHL work reports and medical reports RMA is not laibil. My husband can't hear so my only option now i need to contacted a lawyer because i'm not going to stand for this pathetic service. If you phone and you do get through Call center is very friendly and do try to help, but the rest well not good AND MIND YOU THEY DO HAVE ALL THE DOCUMENTS THEY ASK FOR, hEARING DROP TO 30,4 IN 2017 HIS HEARING WAS 18.1
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Replies (2)0
Replies (2)
Rand Mutual Assurance (rma)'s replyOfficial
18 Mar 2025, 10:56Miss P Doman,
Once again, we would like to thank you for bringing this matter to our attention.
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Once again, we would like to thank you for bringing this matter to our attention.
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Rand Mutual Assurance (rma)'s reply18 Mar 2025, 10:56
Official
Miss P Doman,
Once again, we would like to thank you for bringing this matter to our attention.
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Once again, we would like to thank you for bringing this matter to our attention.
RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Rand Mutual Assurance (rma)'s replyOfficial
14 Apr 2025, 14:12Miss P Doman,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Rand Mutual Assurance (rma)'s reply14 Apr 2025, 14:12
Official
Miss P Doman,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team