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angelique S
1 reviews | Active since Jun 2024
07 Jun 2024, 10:40
Claim not even yet attended to
Shocking to see how many complaints and issues are un resolved with RMA. and the un professional treatment you get from a company on this level. I have send emails, spend hours holding on just to get cut off, All the communication is via a CALL CENTRE address, NO PERSONAL Connection with people.
Helpful (0)
Replies (3)0
Replies (3)
Rand Mutual Assurance (rma)'s replyOfficial
07 Jun 2024, 11:05Hi Angelique,
RMA wishes to extend our sincere apologies for your recent experience. Your satisfaction is of utmost importance to us, and we are committed to resolving the issue promptly.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
RMA wishes to extend our sincere apologies for your recent experience. Your satisfaction is of utmost importance to us, and we are committed to resolving the issue promptly.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Rand Mutual Assurance (rma)'s reply07 Jun 2024, 11:05
Official
Hi Angelique,
RMA wishes to extend our sincere apologies for your recent experience. Your satisfaction is of utmost importance to us, and we are committed to resolving the issue promptly.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
RMA wishes to extend our sincere apologies for your recent experience. Your satisfaction is of utmost importance to us, and we are committed to resolving the issue promptly.
Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Rand Mutual Assurance (rma)'s replyOfficial
19 Jun 2024, 16:13Hi Angelique,
Trust that you are well. As per our telephone conversation, please be reminded that we are still awaiting feedback from you.
Trust that you are well. As per our telephone conversation, please be reminded that we are still awaiting feedback from you.
Rand Mutual Assurance (rma)'s reply19 Jun 2024, 16:13
Official
Hi Angelique,
Trust that you are well. As per our telephone conversation, please be reminded that we are still awaiting feedback from you.
Trust that you are well. As per our telephone conversation, please be reminded that we are still awaiting feedback from you.
Rand Mutual Assurance (rma)'s replyOfficial
21 Jun 2024, 13:49 Good day,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Rand Mutual Assurance (rma)'s reply21 Jun 2024, 13:49
Official
Good day,
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that we have closed the complaint.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team