1 reviews | Active since Jul 2014
Can someone help please
I am desperate.
Is there any one person at RMA that can help me with a COID billing issue please?
You guys can't just send me blanket statements, with no invoices to back it up, and then when you finally send a single invoice (I need more), IT'S FOR A DIFFERENT COMPANY.
You guys have done a sterling job of making your staff completely non contactable, so I figured I try this way. Xoliswa Ntuli, who I've mainly been trying to deal with, is completely inept, so it needs to be someone else please. The email account she's sending from, for a Teresa Davies, is also completely hopeless.
I've been trying to sort this issue out for probably a year. And I cannot get a single straight answer out of your company.
Come on guys. I'm trying to run a business here, but you are wasting my time spectacularly.
Good day,
We were most concerned to hear about the challenges you have been experiencing and sincerely apologise for any inconvenience that this may have caused.
A member of the RMA team will be in contact with you shortly to provide you with the assistance that you require.
Please be assured that we have your very best interests at heart and that we will do our utmost to provide you with the level of service that you are entitled to.
Kind regards,
The RMA team
Good day,
We were most concerned to hear about the challenges you have been experiencing and sincerely apologise for any inconvenience that this may have caused.
A member of the RMA team will be in contact with you shortly to provide you with the assistance that you require.
Please be assured that we have your very best interests at heart and that we will do our utmost to provide you with the level of service that you are entitled to.
Kind regards,
The RMA team
Good day Rinus,
One of our managers has subsequently been in contact with you to resolve your issues, and once again sincere apologies for the difficulties you experienced.
We have addressed all the points you raised and we trust that you find the feedback that you received in order. Furthermore, we have also checked that your email address is the correct one captured on our system.
Please do not hesitate to contact us if you require any further assistance.
Kind regards,
The RMA Team
Good day Rinus,
One of our managers has subsequently been in contact with you to resolve your issues, and once again sincere apologies for the difficulties you experienced.
We have addressed all the points you raised and we trust that you find the feedback that you received in order. Furthermore, we have also checked that your email address is the correct one captured on our system.
Please do not hesitate to contact us if you require any further assistance.
Kind regards,
The RMA Team