KD
Kamo D
1 reviews | Active since Aug 2019
01 Oct 2020, 16:30
Bad System, Service and Administration
I've been trying to contact Old Mutual to change from stop order to debit order for the past week. The branches have been offline and my advisor is not responding to my emails. Won't mention calling them. The service and administration of Old Mutual is appalling
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Rand Mutual Assurance (rma)'s replyOfficial
02 Oct 2020, 06:31Dear Kamo, we are sorry to hear about your experience, but kindly note that you have lodged a complaint with the incorrect company as we are Rand Mutual Assurance, administrators of claims for occupational injuries and diseases.
Kindly redirect your complaint to the relevant company to ensure that your matter is addressed appropriately. Regards, Rand Mutual Assurance (RMA)
Kindly redirect your complaint to the relevant company to ensure that your matter is addressed appropriately. Regards, Rand Mutual Assurance (RMA)
Rand Mutual Assurance (rma)'s reply02 Oct 2020, 06:31
Official
Dear Kamo, we are sorry to hear about your experience, but kindly note that you have lodged a complaint with the incorrect company as we are Rand Mutual Assurance, administrators of claims for occupational injuries and diseases.
Kindly redirect your complaint to the relevant company to ensure that your matter is addressed appropriately. Regards, Rand Mutual Assurance (RMA)
Kindly redirect your complaint to the relevant company to ensure that your matter is addressed appropriately. Regards, Rand Mutual Assurance (RMA)