pB
pierre B

1 reviews | Active since Jan 2011

06 May 2024, 13:22

Bad service

Claims get rejected, even complaints do not get sorted out or responded on.

0
Replies (2)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply06 May 2024, 14:18
Official
Dear Mr. Bean,

RMA wishes to extend our sincere apologies for your recent experience. Your satisfaction is of utmost importance to us, and we are committed to resolving the issue promptly.

Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply06 May 2024, 21:49
Official
Dear Mr. Bean,

We appreciate the opportunity to discuss and address your concerns in our recent conversation. We are pleased to inform you that our Claims department has successfully sent you a written response to answer to issues you raised. Should you need any further assistance, please feel free to contact us at your earliest convenience via phone at ***or email at ***.  🙏#CustomerService