pB
pierre B
1 reviews | Active since Jan 2011
11 Mar 2024, 12:21
Bad service
After 3 month after I submitted my Final report. I got my result and they said I don't have any problem. I am medical unfit since January by my Employer. The outcome of my finding is not correct.
Helpful (0)
Replies (2)0
Replies (2)
Rand Mutual Assurance (rma)'s replyOfficial
12 Mar 2024, 10:03Hi Pierre,
RMA wishes to apologise for your recent experience as well for the delay with regards to your query. Your satisfaction is important to us as we endeavour to resolve the issue promptly.
Our team will investigate the matter and provide you with regular updates. We will also let you know once we have concluded this process.
Thank you for bringing this to our attention and we appreciate your patience.🙏#CustomerService
Rand Mutual Assurance (rma)'s reply12 Mar 2024, 10:03
Official
Hi Pierre,
RMA wishes to apologise for your recent experience as well for the delay with regards to your query. Your satisfaction is important to us as we endeavour to resolve the issue promptly.
Our team will investigate the matter and provide you with regular updates. We will also let you know once we have concluded this process.
Thank you for bringing this to our attention and we appreciate your patience.🙏#CustomerService
Rand Mutual Assurance (rma)'s replyOfficial
22 Mar 2024, 11:29 Hello Mr P Bean
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Rand Mutual Assurance (rma)'s reply22 Mar 2024, 11:29
Official
Hello Mr P Bean
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team