pB
pierre B
1 reviews | Active since Jan 2011
18 Mar 2024, 17:51
Bad service
I wrote a report on 11 March 2024 regarding the bad service of RMA. They rep**** that my problem will be resolved in 3 to 5 days. Till date no reply or any indication that my problem will be resolved. The documents that they needed were submitted, still no resolve to my issue.
Helpful (0)
Replies (2)0
Replies (2)
Rand Mutual Assurance (rma)'s replyOfficial
19 Mar 2024, 07:07Good day,
We truly apologize for the inconvenience. We are currently investigating the matter, and we will update you as soon as we have more information. Thank you for your patience.
We truly apologize for the inconvenience. We are currently investigating the matter, and we will update you as soon as we have more information. Thank you for your patience.
Rand Mutual Assurance (rma)'s reply19 Mar 2024, 07:07
Official
Good day,
We truly apologize for the inconvenience. We are currently investigating the matter, and we will update you as soon as we have more information. Thank you for your patience.
We truly apologize for the inconvenience. We are currently investigating the matter, and we will update you as soon as we have more information. Thank you for your patience.
Rand Mutual Assurance (rma)'s replyOfficial
22 Mar 2024, 11:29 Hello Mr P Bean
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Rand Mutual Assurance (rma)'s reply22 Mar 2024, 11:29
Official
Hello Mr P Bean
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team
Once again, we would like to thank you for bringing this matter to our attention.
We are pleased to confirm that the matter has been successfully resolved.
We would like to extend our sincere apologies for any inconvenience that may have been caused.
Kind regards,
The RMA Team