1 reviews | Active since May 2016
Bad service
I have been submitting emails and phoning this company for more than a month now. answers I get. 1. Email with authorisation will be sent. 2. we will look into the matter. 3. we need documentation - "but the did not even ask for it from the optometrist" 4. Cant find the person on the system. "this claim started in '87! how is he not on the system now?? 5. Line gets dropped in my ear. 6. Holding the line for more than half an hour - Have phoned more than 8times already!
Good day
We were most concerned to hear about the challenges you have been experiencing with RMA and sincerely apologise for any inconvenience that this may have caused. As soon as we are able to access your contact information, an RMA customer care consultant will be in touch to provide you with the assistance that you require.
Please be assured that we have your very best interests at heart and that we will do our utmost to provide you with the level of service that you are entitled to.
Kind regards
RMA Management
Good day
We were most concerned to hear about the challenges you have been experiencing with RMA and sincerely apologise for any inconvenience that this may have caused. As soon as we are able to access your contact information, an RMA customer care consultant will be in touch to provide you with the assistance that you require.
Please be assured that we have your very best interests at heart and that we will do our utmost to provide you with the level of service that you are entitled to.
Kind regards
RMA Management
Good day
We were most concerned to hear about the challenges you have been experiencing with RMA and sincerely apologise for any inconvenience that this may have caused. As soon as we are able to access your contact information, an RMA customer care consultant will be in touch to provide you with the assistance that you require.
Please be assured that we have your very best interests at heart and that we will do our utmost to provide you with the level of service that you are entitled to.
Kind regards
RMA Management
Good day
We were most concerned to hear about the challenges you have been experiencing with RMA and sincerely apologise for any inconvenience that this may have caused. As soon as we are able to access your contact information, an RMA customer care consultant will be in touch to provide you with the assistance that you require.
Please be assured that we have your very best interests at heart and that we will do our utmost to provide you with the level of service that you are entitled to.
Kind regards
RMA Management
Good day
Thank you for taking our calls.
The matter has been resolved and the spectacles have been authorised to the Compensation for Occupational Injuries and Diseases (COID) benefit limit.
Please do not hesitate to contact us should you require any further ***istance.
Kind regards
The RMA team
Good day
Thank you for taking our calls.
The matter has been resolved and the spectacles have been authorised to the Compensation for Occupational Injuries and Diseases (COID) benefit limit.
Please do not hesitate to contact us should you require any further ***istance.
Kind regards
The RMA team