LB
Loutjie B
1 reviews | Active since Jan 2025
20 Jun 2025, 10:58
Bad service
So here we are again...
RMA promised that i would've received a call back on Tuesday today is Friday and still no call...
I'm still waiting for my compensation to be paid out... According to RMA it takes 30 days after submitting final medical report... My safety officer submitted everything online on the 13th May 2025... When i asked for feed back they told me they never received it. I've also send the final medical report to them and still nothing... My safety officer showed me he did submitted everything...
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Replies (2)0
Replies (2)
Rand Mutual Assurance (rma)'s replyOfficial
20 Jun 2025, 11:46Dear Loutjie,
Thank you for your message, and I sincerely apologize for the delay and lack of follow-up.
I understand how frustrating this must be. I’ll escalate this matter immediately and follow up on the status of your compensation.
We’re treating this as a priority and will update you as soon as we have feedback.
Kind regards,
Rand Mutual Assurance (rma)'s reply20 Jun 2025, 11:46
Official
Dear Loutjie,
Thank you for your message, and I sincerely apologize for the delay and lack of follow-up.
I understand how frustrating this must be. I’ll escalate this matter immediately and follow up on the status of your compensation.
We’re treating this as a priority and will update you as soon as we have feedback.
Kind regards,
Rand Mutual Assurance (rma)'s replyOfficial
20 Jun 2025, 12:23Hi Lodewyk
As per our telephone discussion, we will give you a call again next week once you have gathered the relevant information from your employer.
Regards
As per our telephone discussion, we will give you a call again next week once you have gathered the relevant information from your employer.
Regards
Rand Mutual Assurance (rma)'s reply20 Jun 2025, 12:23
Official
Hi Lodewyk
As per our telephone discussion, we will give you a call again next week once you have gathered the relevant information from your employer.
Regards
As per our telephone discussion, we will give you a call again next week once you have gathered the relevant information from your employer.
Regards