1 reviews | Active since Apr 2011

26 Jul 2019, 15:45

BAD, BAD SERVICE!!!!!!

You know what: You at RMA is playing with me, you think I am a fool or ********, and I am talking to YOU "Lady Nadine". I was told by Mmabatho Mahoko, (I also went to RMA clinic in Welkom, Free State, and the Sister on duty there told me that Dr Nieuwoudt Is the correct Dr to go to) "Go to any Dr." Now You, N R want to call me a **** that it is not so, instead of paying back the money I was promised after I went to "Any Doctor" I did my side of it now prove that you RMA: CARE by caring for my needs, RESPECT by respecting my rights, HONESTY be honest about it and payback my money, SERVICE by doing the job that RMA promised, Etc.

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Replies (1)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply30 Jul 2019, 08:13
Official
Dear Andrias, we are really sorry to hear about your experience. Your complaint has been escalated to our claims management team and they have advised that, they have contacted you and are working on a solution to assist you. Regards, RMA Team