RM
Rirhandzu M
1 reviews | Active since Oct 2011
23 Aug 2025, 18:24
🙅🙅🙅
I have sent you a cancelation form, as you decided to deduct money from my persal without my consent, I even wrote an email stating that I dnt want your policy iam happy whre iam I dnt want to move my voluntary cover to you, your auto reply says you will attend to my query in 3 days, but still no answer, I even sent you my bank account cause I want my 2months refund. How do you do business that side, cause even your riviews it's only frustrated customer, please give me my money and sent me a confirmation of cancelation. Thanks. The reference number is on my other phne unfortunately. But iwill provide it upon request during the week.
Helpful (0)
Replies (3)0
Replies (3)Rand Mutual Assurance (rma)'s replyOfficial
25 Aug 2025, 13:48Hi Rirhandzu.
Apologies for the inconvenience experienced thus far. Thank you for taking my call, will await your response when you get a chance and take it from there.
Apologies for the inconvenience experienced thus far. Thank you for taking my call, will await your response when you get a chance and take it from there.
Rand Mutual Assurance (rma)'s reply25 Aug 2025, 13:48
Official
Hi Rirhandzu.
Apologies for the inconvenience experienced thus far. Thank you for taking my call, will await your response when you get a chance and take it from there.
Apologies for the inconvenience experienced thus far. Thank you for taking my call, will await your response when you get a chance and take it from there.
RM
Rirhandzu M's updateReviewer Update
29 Aug 2025, 10:27Iam still waiting to hear from you guys, ihave sent you the documents you requested.
RM
Rirhandzu M's update29 Aug 2025, 10:27
Reviewer Update
Iam still waiting to hear from you guys, ihave sent you the documents you requested.
RM
Rirhandzu M's updateReviewer Update
29 Aug 2025, 10:56Please don't make us call your call center cause it's useless, even today iam still waiting for the confirmation of cancelation and the membership certificate for the compulsory one, no feedback why is that, you still want to debit my persal.for what,. With that all said I want my money back. For the two months that you took it.
RM
Rirhandzu M's update29 Aug 2025, 10:56
Reviewer Update
Please don't make us call your call center cause it's useless, even today iam still waiting for the confirmation of cancelation and the membership certificate for the compulsory one, no feedback why is that, you still want to debit my persal.for what,. With that all said I want my money back. For the two months that you took it.
