LH
Lwandile H

1 reviews | Active since Nov 2021

14 Dec 2024, 18:23

*****

I am now sick and tired of this ***** company now i didn't get my refund but they had Christmas party,it was nice when you were debiting my persal,now when u suppose to pay its hard am sick and tired of this....Nxa

0
Replies (6)
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply17 Dec 2024, 13:28
Official
Hi Lwandile,

RMA wishes to extend our sincere apologies as we learn about your recent experience. We will speak to the relevant department and provide you with feedback.

Kindly expect a call from one of our representatives soon to address your concerns. 🙏#CustomerService 
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply02 Jan 2025, 05:16
Official
Hi Lwandile,

Trust that you are well.

We have been trying to call you, but unfortunately, we have not been able to reach you as your phone just keeps ringing. Please expect another call from us as we would love to engage with you.
LH
Lwandile H's update02 Jan 2025, 11:09
Reviewer Update
Good morning no problem and i hope it will be soon...
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply03 Jan 2025, 10:36
Official
Hi Lwandile,

As per our telephonic discussion, we would like to once again apologize for the inconvenience and the delay. We will speak to the relevant department and provide you with feedback.
LH
Lwandile H's update03 Jan 2025, 11:25
Reviewer Update
Thanks for the call...
Rand Mutual Assurance (rma)
Rand Mutual Assurance (rma)'s reply20 Jan 2025, 09:34
Official
Miss Lwandile Hobe,

Once again, we would like to thank you for bringing this matter to our attention.

We are pleased to confirm that we have closed the complaint. 

We would like to extend our sincere apologies for any inconvenience that may have been caused.

Kind regards, 

The RMA Team