PO
Penelope O

1 reviews | Active since Aug 2023

29 Aug 2023, 17:13

Your customer service sucks and your delivery service is even worse.

Honestly so fed up with Ram Couriers and their absolutely USELESS service!!! My parcel has been with them for a while week and everyday they’ve tried to deliver but keep on failing to deliver. I don’t understand as my address is on GOOGLE MAPS - it’s a business address and I have plenty deliveries on a daily basis. Every day someone called to say it has failed to deliver and that it will arrive tomorrow but the same thing just keeps happening. I don’t understand it. I then explained everyday to the person on the phone that this is ridiculous and all they ever say is, we will escalate it but then the next day comes and it’s the same flippen story.

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply30 Aug 2023, 07:27
Official
Good Morning,

Thank you for reaching out to Ram Hand to Hand Couriers.   I humbly apologize for any inconvenience caused regarding the delay and delivery of your parcel, I will look into it and revert.