GF
Gaynor F
1 reviews | Active since Sept 2011
06 Jan 2025, 13:58
YOUR CUSTOMER SERVICE REQUIRES SERIOUS IMPROVEMENT
Ram Couriers had our parcel out for delivery from the 14th of December 2024 following numerous hours of trying to follow up over the following days with assurances of escalating and returning my call with one of the operation managers NOTHING!!!! as a Christmas Gift for my daughter which we do on the 24th of December, despite please this did not happen. With another frustrated call on the 2nd of January we eventually received delivery on the 3rd of January 2025 Clicks you seriously need to relook at your courier provider i am one extremely disappointed client
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Replies (1)Ram Hand To Hand Couriers's replyOfficial
07 Jan 2025, 10:10Good day ***nor Fabry
Thank you for contacting Ram Couriers
Unfortunately due to peak season all our parcels were delayed , we do humbly apologise
We will ensure this never happens again , please accept our most sincere apologies
Thank you
Ram Team
Thank you for contacting Ram Couriers
Unfortunately due to peak season all our parcels were delayed , we do humbly apologise
We will ensure this never happens again , please accept our most sincere apologies
Thank you
Ram Team
Ram Hand To Hand Couriers's reply07 Jan 2025, 10:10
Official
Good day ***nor Fabry
Thank you for contacting Ram Couriers
Unfortunately due to peak season all our parcels were delayed , we do humbly apologise
We will ensure this never happens again , please accept our most sincere apologies
Thank you
Ram Team
Thank you for contacting Ram Couriers
Unfortunately due to peak season all our parcels were delayed , we do humbly apologise
We will ensure this never happens again , please accept our most sincere apologies
Thank you
Ram Team
