Hellopeter
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Craig C

1 reviews | Active since Sept 2024

05 Dec 2025, 13:28

You are so bad.

You cant get through on the phone. You cant get through on the Whatsapp. You guys don't arrive and lie on the waybill tracking. You are honestly the worst company I have ever dealt with. You get a 1 star because there is nothing worse to give you. Looking at your poor reviews over the past few days I honestly don't know how you are still in business. I hate dealing with you so much. You are so bad.

0
Replies (2)
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Craig C's update06 Dec 2025, 09:15
Reviewer Update
It is not the delivery that I am complaining about and I understand you are busy. I am complaining about the absolute lack of service and the ability to get hold of you. We sit on the phone for hours wasting our data/time and money trying to get hold of you and your whatsapp system just says [13:23, 12/5/2025] RAM Hand-To-Hand Couriers: Please hold on while we connect you with an available agent.
[13:24, 12/5/2025] RAM Hand-To-Hand Couriers: We are currently experiencing high live chat volumes. We apologise for any inconvenience caused. One of our Customer Care Agents will be with you shortly. In the meantime, you are welcome to type your enquiry.
[13:26, 12/5/2025] RAM Hand-To-Hand Couriers: Thank you for your patience. We will connect you with a Customer Care Agent, as soon as one becomes available.
[13:26, 12/5/2025] RAM Hand-To-Hand Couriers: Thank you for your patience. We will connect you with a Customer Care Agent, as soon as one becomes available.
[13:28, 12/5/2025] RAM Hand-To-Hand Couriers: We are so sorry; this chat has reached its time limit, and the chat will now be closed. Please feel free to start a new chat from the main menu, should you need further assistance. To access the main menu, type MENU. - Why have this service if you cannot man it. It just makes everyone hate you
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Craig C's update30 Dec 2025, 07:33
Reviewer Update
It just gets worse and worse. I really cannot believe how bad your service is