Wrong order

Received a wrong order that had two stickers the first one has another address the second one has my address two different reference numbers called the driver and told him they delivered a wrong package and he told me with an attitude whilst laughing at me as if am an idiot that it was the store fault how could it be the store fault when I ordered from bash and they delivered a dstv decorder called their customer service and they said they will get back to me they have been quite