JS
Johan S

1 reviews | Active since Jan 2020

27 Jan 2026, 18:47

Worst skills in comunicatiom

Can not stay with the arranged whatsapp date and time poor service. dates and time was shared and end user sit and planned the day on this but no new communication nor update from the Company.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply28 Jan 2026, 08:55
Official
Dear Johan 

We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.

Parcel will be delivered today

 
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 
Once again we humbly apologize and appreciate your patience and understanding.
  
  Sincerely,