gT
gontse T
1 reviews | Active since Nov 2022
29 Nov 2022, 17:18
Worst service in existence
If the was a negative star they would receive it, I was going out of my way to not have them as my choice of delivery but DHL made them handle my package which is the worst thing to ever happen, their communication level is beyond bad, the drivers are not even trying to do their jobs, I don’t know why companies are given them their business when they have a terrible customer experience track record,
Helpful (0)
Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
30 Nov 2022, 10:34Good day Gontse.
Thank you for contacting RAM HAND-TO-HAND Couriers.
We are so sorry to hear that you've had negative experience with our service. Kindly accept our sincerest apologies for the inconvenience and frustration this has caused you. Please will you be so kind as to send me your tracking number so I can gladly assist you.
Kind regards, Trae.
Thank you for contacting RAM HAND-TO-HAND Couriers.
We are so sorry to hear that you've had negative experience with our service. Kindly accept our sincerest apologies for the inconvenience and frustration this has caused you. Please will you be so kind as to send me your tracking number so I can gladly assist you.
Kind regards, Trae.
Ram Hand To Hand Couriers's reply30 Nov 2022, 10:34
Official
Good day Gontse.
Thank you for contacting RAM HAND-TO-HAND Couriers.
We are so sorry to hear that you've had negative experience with our service. Kindly accept our sincerest apologies for the inconvenience and frustration this has caused you. Please will you be so kind as to send me your tracking number so I can gladly assist you.
Kind regards, Trae.
Thank you for contacting RAM HAND-TO-HAND Couriers.
We are so sorry to hear that you've had negative experience with our service. Kindly accept our sincerest apologies for the inconvenience and frustration this has caused you. Please will you be so kind as to send me your tracking number so I can gladly assist you.
Kind regards, Trae.
gT
gontse T's updateReviewer Update
30 Nov 2022, 12:20Thank you for responding, the order was finally delivered
Please do improve the efficiency of your operations as a company you can not possibly have so many bad reviews and always issuing apologies to customers, we want to see your organization operate better and efficiently.
Please do improve the efficiency of your operations as a company you can not possibly have so many bad reviews and always issuing apologies to customers, we want to see your organization operate better and efficiently.
gT
gontse T's update30 Nov 2022, 12:20
Reviewer Update
Thank you for responding, the order was finally delivered
Please do improve the efficiency of your operations as a company you can not possibly have so many bad reviews and always issuing apologies to customers, we want to see your organization operate better and efficiently.
Please do improve the efficiency of your operations as a company you can not possibly have so many bad reviews and always issuing apologies to customers, we want to see your organization operate better and efficiently.
Ram Hand To Hand Couriers's replyOfficial
30 Nov 2022, 14:10Thank you for sharing your experience with us. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.
We appreciate your patience with us and I’m confident your next experience with us will be up to your expectations.
Kind regards.
We appreciate your patience with us and I’m confident your next experience with us will be up to your expectations.
Kind regards.
Ram Hand To Hand Couriers's reply30 Nov 2022, 14:10
Official
Thank you for sharing your experience with us. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.
We appreciate your patience with us and I’m confident your next experience with us will be up to your expectations.
Kind regards.
We appreciate your patience with us and I’m confident your next experience with us will be up to your expectations.
Kind regards.