svdm
stella van de merwe
1 reviews | Active since Sept 2016
04 Jul 2025, 12:31
worst service in couriers
the worst courier service on this planet, the 3rd time messing up my deliveries, i do not know how the big companies still make use of them. awaiting a parcel urgent today friday 04/07/25 and they messed up the adres to a total different adres. arrogant support members as well
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
07 Jul 2025, 17:31Dear stella ,
We apologize for the unacceptable behaviour of our driver and the subpar service you have received. We take these incidents seriously and are taking the immediate action to address them.
We have investigated the incident and the driver will be held accountable for their behaviour.
Parcel is out for delivery today we will ensure delivery takes place today
We value your business and appreciate your feedback. We will do everything possible to ensure that our service meets your expectations moving forward.
Thank you for bringing this to our attention.
Sincerely,
RAM Team.
We apologize for the unacceptable behaviour of our driver and the subpar service you have received. We take these incidents seriously and are taking the immediate action to address them.
We have investigated the incident and the driver will be held accountable for their behaviour.
Parcel is out for delivery today we will ensure delivery takes place today
We value your business and appreciate your feedback. We will do everything possible to ensure that our service meets your expectations moving forward.
Thank you for bringing this to our attention.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply07 Jul 2025, 17:31
Official
Dear stella ,
We apologize for the unacceptable behaviour of our driver and the subpar service you have received. We take these incidents seriously and are taking the immediate action to address them.
We have investigated the incident and the driver will be held accountable for their behaviour.
Parcel is out for delivery today we will ensure delivery takes place today
We value your business and appreciate your feedback. We will do everything possible to ensure that our service meets your expectations moving forward.
Thank you for bringing this to our attention.
Sincerely,
RAM Team.
We apologize for the unacceptable behaviour of our driver and the subpar service you have received. We take these incidents seriously and are taking the immediate action to address them.
We have investigated the incident and the driver will be held accountable for their behaviour.
Parcel is out for delivery today we will ensure delivery takes place today
We value your business and appreciate your feedback. We will do everything possible to ensure that our service meets your expectations moving forward.
Thank you for bringing this to our attention.
Sincerely,
RAM Team.