1 reviews | Active since Dec 2024
Worst service ever, the also lie
I bought a present online for my daughter’s birthday which was yesterday. The company that I bought from sent the goods in time. Rams sent me a message that it would be delivered before 5pm yesterday. At 6pm I was sent a message of UNSUCCESSFUL DELIVERY stating that there was no one at my house. My helper and daughter has been sitting by the gate from 8am because she wanted to get her present. She was so disappointed. Today another message was sent that the parcel would be delivered but at 6:30 pm they sent yet another message of UNSUCCESSFUL DELIVERY. I wonder how many months it’s going to take for me to get the parcel. Anyway I bought another present for my daughter today because she was so sad. Very disappointed at the service.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide a waybill number so we can assist further
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide a waybill number so we can assist further
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.