XM
Xolani M

1 reviews | Active since Nov 2018

07 Feb 2020, 16:53

Worst service ever - RUDE customer service consultant

I usually receive stuff delivered to me from other service providers, but this is by thee worst service i have received. Lack of communication between stuff and customers. they are telling me they have call 2 time to try and deliver something to me but i don't have even a single miss call on my device. Their customer services consultant when explaining my concerns about the delivery she give me attitude. BULL**** SERVICE. that's all i have to say.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Feb 2020, 14:15
Official
Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you received your parcel late parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards