PVDV
Petrusj Van De Venter
1 reviews | Active since Sept 2020
07 Sept 2020, 11:09
WORST SERVICE EVER NEVER USE RAM
Upgraded with Vodacom
Vodacom sent out SMS stating that the package is with RAM, phoned as there was an issue with address, which turn out to be not an issue as the address is correct and google street verified.
Spoke not an agent that informed me that they will be delivering on Monday, I call today Monday, only to be told nope sorry only tomorrow, this after I spoke to RAM on Friday, been told it will be delivered, and eventually, after 5 calls I got to speak to a manger that informed me that they haven't even picked it up from Vodacom as yet.. SERVICE IS VERY VERY BAD
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Ram Hand To Hand Couriers's replyOfficial
08 Sept 2020, 12:59Good day Petrusj.
Thank you for bringing this to our attention. We are sorry you feel this way regarding the service you have received from us.
Please could you send us your details so we can find out what has happened and sort this out for you? Please also include the tracking number for your parcel so we can be able to advise of it current location, and an expected delivery date.
Again, apologies that you have had a bad experience.
Kind regards.
Thank you for bringing this to our attention. We are sorry you feel this way regarding the service you have received from us.
Please could you send us your details so we can find out what has happened and sort this out for you? Please also include the tracking number for your parcel so we can be able to advise of it current location, and an expected delivery date.
Again, apologies that you have had a bad experience.
Kind regards.
Ram Hand To Hand Couriers's reply08 Sept 2020, 12:59
Official
Good day Petrusj.
Thank you for bringing this to our attention. We are sorry you feel this way regarding the service you have received from us.
Please could you send us your details so we can find out what has happened and sort this out for you? Please also include the tracking number for your parcel so we can be able to advise of it current location, and an expected delivery date.
Again, apologies that you have had a bad experience.
Kind regards.
Thank you for bringing this to our attention. We are sorry you feel this way regarding the service you have received from us.
Please could you send us your details so we can find out what has happened and sort this out for you? Please also include the tracking number for your parcel so we can be able to advise of it current location, and an expected delivery date.
Again, apologies that you have had a bad experience.
Kind regards.