VM
Vivian M
1 reviews | Active since May 2025
01 May 2025, 09:16
Worst service ever
Ram has to be worst courier company ever!Their communication is the worst and their drivers don't deliver our items.The moment they realise that you stay in a remote area they don't bother coming,they update their status to "unavailable" that time they didn't even call me to notify me that they are in my area.This shows that they didn't come at all because I was there the entire time.If only there was a way in which they could monitor if their drivers did come and deliver,maybe that would push their drivers to deliver our items.The driver claims that they attempted to deliver my parcels two times and I was unavailable.They infuriate me
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
02 May 2025, 10:28Good day
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will look into the matter with the driver and reprimand him .
It doesn't seem like we servicing this area today , delivery will be prioritized for Monday .
Thank you
Ram Team
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will look into the matter with the driver and reprimand him .
It doesn't seem like we servicing this area today , delivery will be prioritized for Monday .
Thank you
Ram Team
Ram Hand To Hand Couriers's reply02 May 2025, 10:28
Official
Good day
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will look into the matter with the driver and reprimand him .
It doesn't seem like we servicing this area today , delivery will be prioritized for Monday .
Thank you
Ram Team
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will look into the matter with the driver and reprimand him .
It doesn't seem like we servicing this area today , delivery will be prioritized for Monday .
Thank you
Ram Team