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Izak
1 reviews | Active since Sept 2024
11 Dec 2024, 09:45
Worst service ever.
Worst service ever. It took them 4 days to pick up the device from Vodacom dispatch area. It has been 4 days since then and now they are quiet. No updates on their platforms or call centres. And this is a "next day"service.
Helpful (0)
Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
11 Dec 2024, 13:47Good day Izak,
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologies for delay caused .
Thank you.
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologies for delay caused .
Thank you.
Ram Hand To Hand Couriers's reply11 Dec 2024, 13:47
Official
Good day Izak,
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologies for delay caused .
Thank you.
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologies for delay caused .
Thank you.
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Izak's updateReviewer Update
11 Dec 2024, 13:49Appreciate the reply from the Marketing department. However, the rest of the company is imploding. Service level is worst in SA.
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Izak's update11 Dec 2024, 13:49
Reviewer Update
Appreciate the reply from the Marketing department. However, the rest of the company is imploding. Service level is worst in SA.