BK
Barry K
1 reviews | Active since Mar 2020
20 Mar 2020, 13:29
Worst service Ever
Worst service ever, Posted for my DAD. Dana Kruger. *** Call centre keep you waiting for 30 min and then they drop the line. The call takes money. I pay for holding the line for 30 min. this is unacceptable. I was expecting a parcel that has not yet been delivered. this is the worst courier service ever.
Helpful (0)
Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
20 Mar 2020, 16:00Good day Barry.
Thank you for reaching out to us. Please will you send us your waybill number so we can call you and get to the bottom of this.
Apologies that you haven’t been able to get through, we will make sure we get hold of you ????
Thank you for reaching out to us. Please will you send us your waybill number so we can call you and get to the bottom of this.
Apologies that you haven’t been able to get through, we will make sure we get hold of you ????
Ram Hand To Hand Couriers's reply20 Mar 2020, 16:00
Official
Good day Barry.
Thank you for reaching out to us. Please will you send us your waybill number so we can call you and get to the bottom of this.
Apologies that you haven’t been able to get through, we will make sure we get hold of you ????
Thank you for reaching out to us. Please will you send us your waybill number so we can call you and get to the bottom of this.
Apologies that you haven’t been able to get through, we will make sure we get hold of you ????
BK
Barry K's updateReviewer Update
20 Mar 2020, 16:07VALC03-***2
my name is Dana Kruger.
My number is : ***.
Nicole on the live chat is very rude and can not give answers.
I am working as helpdesk and I am sure that is not how service is working.
my name is Dana Kruger.
My number is : ***.
Nicole on the live chat is very rude and can not give answers.
I am working as helpdesk and I am sure that is not how service is working.
BK
Barry K's update20 Mar 2020, 16:07
Reviewer Update
VALC03-***2
my name is Dana Kruger.
My number is : ***.
Nicole on the live chat is very rude and can not give answers.
I am working as helpdesk and I am sure that is not how service is working.
my name is Dana Kruger.
My number is : ***.
Nicole on the live chat is very rude and can not give answers.
I am working as helpdesk and I am sure that is not how service is working.
Ram Hand To Hand Couriers's replyOfficial
20 Mar 2020, 18:06Please send as private reply, as details of your tracking is not visible.
Ram Hand To Hand Couriers's reply20 Mar 2020, 18:06
Official
Please send as private reply, as details of your tracking is not visible.