ZF
Zhivago F

1 reviews | Active since Oct 2019

08 Oct 2019, 16:37

Worst service ever

The worst service ever , Graeme Lazarus and David Lazarus , please review and revise your company , worst service just to get it right on time , delivery and feed back, I will use my money to market how bad and pathetic your service is . I Purchase Rain sims , once it got to there warehouse , out for delivery we have agreed to them that they cant deliver to that address after 4 pm because govt building , then the couriers had the name wrong , and did not want hand over parcel , then we rectified it again and went out for delivery again after was told it will be done for friday , then called they said sat then called said monday then call they said tues , tues came , it was said that we were not available for , then i called in again , and the agent put me through to the supervisor Thandi Mklipi , to fix it over night, as she advised me they had the wrong name , surname and cell phone number ...

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Oct 2019, 09:55
Official
Good day. Thank you for your post. Our most humble apologies for the late delivery and service level you have received. Your compliant will be lodged and handed over to senior management to investigate further and deal with relevant parties that contributed to you complaint. Kind regards