TW
Tristan W

1 reviews | Active since Jul 2019

10 Dec 2024, 11:35

Worst service around! Bad customer service!

Worst service! Parcel has been sitting with them for over a week!

It’s Paxi - first they tell me it will be delivered the 9th, then 11th, then 15th!!!

Avoid this courier at all costs!

A case of theft should be opened with SAPS!

0
Replies (6)
TW
Tristan W's update10 Dec 2024, 14:35
Reviewer Update
Famous last words…
TW
Tristan W's update10 Dec 2024, 14:40
Reviewer Update
Yes, to say she has no cooking clue when it will be delivered…. Well done 👏

You are honestly useless as a courier company. At least have customer service reps that can help you instead of copy paste messages and no authority to help out customers in need
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Dec 2024, 14:42
Official
The parcel will be delivered by Friday or earlier as communicated to you by my Manager.  
TW
Tristan W's update10 Dec 2024, 14:51
Reviewer Update
A whole two weeks with you!

Well done on the excellent service!!!

Your Company is going to lose a lot of customers now and you deserve it
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 Dec 2024, 12:23
Official
Good day Tristan, 

May I have the tracking number in question.
TW
Tristan W's update11 Dec 2024, 13:04
Reviewer Update
Hi there,
Tracking number below:

D***