TW
Tristan W
1 reviews | Active since Jul 2019
03 Dec 2024, 15:08
Worst service and delivery times EVER
My parcel has been sitting at their depot for over 5 days and a weekend! When you call all they can do is send a mail to their warehouse… told it would be delivered yesterday, it didn’t come… told today, still hasn’t arrived!
They claim they have a backlog; are they going out of business???
Sick and tired and frustrated! Avoid at all costs!
Helpful (0)
Replies (4)0
Replies (4)TW
Tristan W's updateReviewer Update
05 Dec 2024, 08:44It’s been over a week now and still no delivery. Alan da Costa, the CEO has blocked my email address and you can’t get hold of customer care at all.
This is theft! I am disgusted
This is theft! I am disgusted
TW
Tristan W's update05 Dec 2024, 08:44
Reviewer Update
It’s been over a week now and still no delivery. Alan da Costa, the CEO has blocked my email address and you can’t get hold of customer care at all.
This is theft! I am disgusted
This is theft! I am disgusted
Ram Hand To Hand Couriers's replyOfficial
05 Dec 2024, 08:53Good day
We are experiencing major backlog with the amount of parcels we have in our warehouse
The parcel is in our warehouse , once located we will dispatch your parcel
Apologies for the inconvenience caused
Thank you
Ram Management
We are experiencing major backlog with the amount of parcels we have in our warehouse
The parcel is in our warehouse , once located we will dispatch your parcel
Apologies for the inconvenience caused
Thank you
Ram Management
Ram Hand To Hand Couriers's reply05 Dec 2024, 08:53
Official
Good day
We are experiencing major backlog with the amount of parcels we have in our warehouse
The parcel is in our warehouse , once located we will dispatch your parcel
Apologies for the inconvenience caused
Thank you
Ram Management
We are experiencing major backlog with the amount of parcels we have in our warehouse
The parcel is in our warehouse , once located we will dispatch your parcel
Apologies for the inconvenience caused
Thank you
Ram Management
TW
Tristan W's updateReviewer Update
05 Dec 2024, 08:58It’s been over a week!!!
What do you mean once found???
This is disgusting and would like to open a case of theft at the police station!
Alan de Costa is pathetic too and does nothing!!!
I want my parcel NOW!!!!!!!!!!!!!!
What do you mean once found???
This is disgusting and would like to open a case of theft at the police station!
Alan de Costa is pathetic too and does nothing!!!
I want my parcel NOW!!!!!!!!!!!!!!
TW
Tristan W's update05 Dec 2024, 08:58
Reviewer Update
It’s been over a week!!!
What do you mean once found???
This is disgusting and would like to open a case of theft at the police station!
Alan de Costa is pathetic too and does nothing!!!
I want my parcel NOW!!!!!!!!!!!!!!
What do you mean once found???
This is disgusting and would like to open a case of theft at the police station!
Alan de Costa is pathetic too and does nothing!!!
I want my parcel NOW!!!!!!!!!!!!!!
TW
Tristan W's updateReviewer Update
05 Dec 2024, 08:59And that is a lie because you delivered a parcel I ordered two days after this one! How can you miss the previous one???!
Also, PEP paxi items aren’t being delivered!
Also, PEP paxi items aren’t being delivered!
TW
Tristan W's update05 Dec 2024, 08:59
Reviewer Update
And that is a lie because you delivered a parcel I ordered two days after this one! How can you miss the previous one???!
Also, PEP paxi items aren’t being delivered!
Also, PEP paxi items aren’t being delivered!