LC
Lauren C
1 reviews | Active since Dec 2017
06 Mar 2025, 12:31
Worst, long service ever
This is the worst courier company
No customer service at all. No one cares
The guy didn't even call my yesterday he just left. Today I call them I'm told it will come the afternoon I call now I'm told it will come tomorrow. I'm a sales rep that cant afford to take off just to wait for a parcel that I need for work.
Unreliable service they must never be in the service industry
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
06 Mar 2025, 16:35Dear Lauren
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide an address to avail yourself for delivery as we do not make any time arrangements for security reason
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide an address to avail yourself for delivery as we do not make any time arrangements for security reason
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply06 Mar 2025, 16:35
Official
Dear Lauren
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide an address to avail yourself for delivery as we do not make any time arrangements for security reason
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide an address to avail yourself for delivery as we do not make any time arrangements for security reason
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.