SU
Sydney User504
1 reviews | Active since Aug 2016
04 Jul 2024, 15:18
WORST F*#KING SERVICE ON THE PLANET!!!!!!!!!!!!!!!!!
Worst F*#cking service ever and staff putting the phone down in your ear!!!!!!! This company is what is wrong with people, most ***********, rude and down right **** to deal with!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
05 Jul 2024, 08:36Dear Sydney
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We have arranged delivery for today and will ensure your parcel is delivered without fail
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We have arranged delivery for today and will ensure your parcel is delivered without fail
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply05 Jul 2024, 08:36
Official
Dear Sydney
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We have arranged delivery for today and will ensure your parcel is delivered without fail
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We have arranged delivery for today and will ensure your parcel is delivered without fail
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
SU
Sydney User504's updateReviewer Update
05 Jul 2024, 09:02Not good enough!!!!
Exactly what you are saying, people were saying to me for the last 2 days!!!
Then I have to see the tracking stating it will be before 17:00 today, after CLEARLY stating I will only be available until 15:00!!!!
Clean your house and FIX YOUR MESS!!!!! Today still!
Exactly what you are saying, people were saying to me for the last 2 days!!!
Then I have to see the tracking stating it will be before 17:00 today, after CLEARLY stating I will only be available until 15:00!!!!
Clean your house and FIX YOUR MESS!!!!! Today still!
SU
Sydney User504's update05 Jul 2024, 09:02
Reviewer Update
Not good enough!!!!
Exactly what you are saying, people were saying to me for the last 2 days!!!
Then I have to see the tracking stating it will be before 17:00 today, after CLEARLY stating I will only be available until 15:00!!!!
Clean your house and FIX YOUR MESS!!!!! Today still!
Exactly what you are saying, people were saying to me for the last 2 days!!!
Then I have to see the tracking stating it will be before 17:00 today, after CLEARLY stating I will only be available until 15:00!!!!
Clean your house and FIX YOUR MESS!!!!! Today still!
Ram Hand To Hand Couriers's replyOfficial
05 Jul 2024, 09:16Please be advised we have stressed the time sensitivity issue to the driver to ensure you have a seamless experience today
please accept our most humble apologies again .
Thank you
please accept our most humble apologies again .
Thank you
Ram Hand To Hand Couriers's reply05 Jul 2024, 09:16
Official
Please be advised we have stressed the time sensitivity issue to the driver to ensure you have a seamless experience today
please accept our most humble apologies again .
Thank you
please accept our most humble apologies again .
Thank you