AC
Adila C

1 reviews | Active since Jul 2019

10 Oct 2019, 11:33

Worst experience ever.

RAM has the worst service ever, i have ordered something from MR Price and unfortunately they use RAM.They came to my workplace to deliver my package,with no warning whatsoever the day before or in the morning. They call me and they could not get a hold of me. When i call the call centre they advise that they will try and get a hold of the delivery guys.Till today nothing.I call them almost every hour with no assistance. I am fed up and tired. Mind you i work like 5 minutes away from RAM, in Durban i am at Riverhorse valley.

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Replies (3)
AC
Adila C's update10 Oct 2019, 14:49
Reviewer Update
They said when i track my order that i gave the wrong address just because they couldn't reach me, my address is 10 Hippo park,Riverhorse Valley.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 Oct 2019, 10:27
Official
Good day Adila, Thank you for your post. We sincerly apologiize for the inconveinance caused this far. we will investgate the matter and contact you directly with an update. Thank you Ram team
AC
Adila C's update12 Oct 2019, 08:09
Reviewer Update
I have received my order. They delivered yesterday