1 reviews | Active since Nov 2022
Worst Experience!!
This has been the worst service I have ever experienced!
I have a vodacom order that I made on the 27th of December 2025, it was in Ram’s hands since the 2nd of January. Vodacom gave my address to Ram. On Monday the 5th of January Monday my order was out for delivery to an address that Ram decided on that had the same street name and number but totally different town.I saw that and went on to change the address as that is not my address. Obviously I would not get the order on Monday so Tuesday the 6th of January came and I phoned Ram and they confirmed that it is coming today on the 7th, and the consultant told me that my new delivery is approved and it will be sent out today the 7th of January 2026. This morning I got and sms stating my order is out for delivery again to the wrong address they chose on the 5th!! How is this acceptable. Vodacom has the address, this mistake is from Ram’s side!! This morning the vodacom manager at the local store did confirm everything with Ram while I was sitting there, and now still Ram tells me that they are waiting for confirmation from Vodacom. So, the main question is ; will my package ever get to me. I also herd that because of the address change its suspected *****? So if my address is wrong I must just leave it??
Delivery was stopped as per Vodacom instructions please contact Vodacom for further comms
Thank you
Delivery was stopped as per Vodacom instructions please contact Vodacom for further comms
Thank you
For your information I was at the local Vodacom shop twice this week, and plenty of phone calls and they stated that there was communication and that it will be sent the next day… so where is the confusion, Vodacom or Ram?
For your information I was at the local Vodacom shop twice this week, and plenty of phone calls and they stated that there was communication and that it will be sent the next day… so where is the confusion, Vodacom or Ram?