Worst delivery experience ever

Where do I even begin

I participated in FNB's recent promotion where if you pledge a R1000 on certain new accounts, you will receive a brand new Samsung Galaxy A06

After pledging the R1000, the representative calls me back and we arrange everything where she said delivery would be done around the 13th of April which was fine thanks to the fact I wasnt going to be available until after the 7th of April

When the 7th of April arrived, I had got a notification that my parcel was out for delivery which was an issue because both myself and the person I have nominated to take delivery were not available to pick up the package which led to an unsuccessful delivery

I phone FNB again that Wednesday and we arrange for a new date on Friday the 10th of April

When the 10th of April arrived, I waited the whole day putting things on hold because I wanted to take delivery of my phone only to be told by the tracking website that the delivery is unsuccessful because the package or driver has been "misrouted" like what nonsense is that

Third times the charm Right???? Wrong!

I wake up on Monday morning to find an SMS saying my parcel is out for delivery and lo and behold it actually delivered (sort of), driver scanned my ID Book only to find out that there is no invoice for me to sign because why, RAM couriers lost the invoice for me to sign

I went to contact FNB this morning to rearrange delivery only for them to tell me that the order is canceled due to 3 deliveries being unsuccessful when the 3rd delivery was sort of successful. Thank god I am getting a refund

No wonder The Courier Guy and Fastway Couriers are currently ahead of RAM Couriers

If I could rate 0 stars, I would