GS
Gerhard S
1 reviews | Active since Aug 2019
11 Oct 2024, 09:35
Worst courirs in South Africa
Most useless couriers in South Africa if they can't find the delivery address they don't phone you just reschedule to the next day after they where at the same adres in the same week
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Replies (4)
Ram Hand To Hand Couriers's replyOfficial
11 Oct 2024, 09:39Dear Gerhard Schoeman
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Unfortunately the address provided by your service provider was incomplete , we have amended it as per our procedures , we will dispatch again on Monday and ensure we deliver
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply11 Oct 2024, 09:39
Official
Dear Gerhard Schoeman
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Unfortunately the address provided by your service provider was incomplete , we have amended it as per our procedures , we will dispatch again on Monday and ensure we deliver
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
GS
Gerhard S's updateReviewer Update
11 Oct 2024, 09:42Why can't your drivers just call to ask where you are located like all the other courier services
GS
Gerhard S's update11 Oct 2024, 09:42
Reviewer Update
Why can't your drivers just call to ask where you are located like all the other courier services
Ram Hand To Hand Couriers's replyOfficial
11 Oct 2024, 09:44Unfortunately with Vodacom orders without the complete address we cannot deliver ,
Ram Hand To Hand Couriers's reply11 Oct 2024, 09:44
Official
Unfortunately with Vodacom orders without the complete address we cannot deliver ,
GS
Gerhard S's updateReviewer Update
11 Oct 2024, 09:45Phone the recipient like all the other courier services catch a wake up
GS
Gerhard S's update11 Oct 2024, 09:45
Reviewer Update
Phone the recipient like all the other courier services catch a wake up