1 reviews | Active since May 2018
Worst Courier Services In The WORLD
The Following is the experience I had with RAM (Courier Services) in May 2018
- The Good: Nothing - The Bad: The Rest - The Ugly: Their staff/manager/owner's intellect.
- The Short: Probably the worst courier company in the world
- The Long: I feel sorry for the owner/investors of this dreadful company, but more so, for the people that has to deal with them both directly & indirectly. (like my case now with Vodacom, as Vodacom uses RAM as a courier service, don't ask me why - Probably locked into a cheap contract)
7 Working days passed as I waited for my Vodacom upgrade package to arrive, not a single sign of it - so I called Vodacom to hear what's going on. Turns out RAM could not find my location... I live in the "Western Cape, Northern Suburbs" they could not find my suburb... NOT MY PHYSICAL address, the SUBURB! HAHAHA! Pathetic. Its 2018, with very advanced GPS Technology.
Did RAM call me? NO, NOT ONCE. Did they call Vodacom to query? NO. They simply, gave up :)
Laziness like this is spread mainstream in South Africa.
Vodacom is currently investigating this situation...
Keep in mind this upgrade was going to be a gift for my ill partner, going through a rough patch... This was going to be a surprise, a glimmer of hope in digital entertainment... A worthwhile distraction.
My recommendation for RAM's Courier services (and this includes all businesses that belongs to the owner/s) is:
1/10 (One Out Of Ten)
Why 1 point? For making me laugh at their lack of responsibility, laziness and the low intellectual capacity of their staff/owner.
And guess what!? You cannot make arrangements to meet up with them :D
UPDATE: VODACOM is still looking for my package, seems like one of RAM's employees might have gotten a little excited...
NOTE TO RAM Couriers/Social Media Managers:
Do not even try to "respond" to this review with your "We will investigate" blah blah bullsh¡¡t
In fact, have the decency to NOT respond to this review & do not call me (I do not want to hear any excuses) PS. If they responded to this review, they probably did not even read it in full ;)
Don't be sorry, Be better.
Good day,
Thank you for your post.
We would like to extend our sincerest apologise for all inconveniences caused. The delivering of the parcel had been delivered as soon as Ram could
Thank you
Warm regards
Ram team
Good day,
Thank you for your post.
We would like to extend our sincerest apologise for all inconveniences caused. The delivering of the parcel had been delivered as soon as Ram could
Thank you
Warm regards
Ram team
