LN
Linus N
1 reviews | Active since Sept 2017
17 May 2021, 15:10
Worst Courier Service in South Africa
RAM tried to deliver to the wrong address. When I informed the driver that he was at the wrong address, he told me that no one had heard of me, insisted that he was at the right address and then told me talk to head office. I called head office and arranged for delivery at the correct address and noted my availability. Two delivery attempts were made on days which I had previously noted not to delivery on. The parcel is now being returned to sender as the delivery attempts have been exceeded. Worst service to date.
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Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
17 May 2021, 15:38Good day.
Please note that we can hold a parcel for a maximum number of three days in the warehouse, as it may result in higher storage costs to hold the parcel for longer.
You will have re-order the parcel from Vodacom in order to receive it.
Kind regards.
Please note that we can hold a parcel for a maximum number of three days in the warehouse, as it may result in higher storage costs to hold the parcel for longer.
You will have re-order the parcel from Vodacom in order to receive it.
Kind regards.
Ram Hand To Hand Couriers's reply17 May 2021, 15:38
Official
Good day.
Please note that we can hold a parcel for a maximum number of three days in the warehouse, as it may result in higher storage costs to hold the parcel for longer.
You will have re-order the parcel from Vodacom in order to receive it.
Kind regards.
Please note that we can hold a parcel for a maximum number of three days in the warehouse, as it may result in higher storage costs to hold the parcel for longer.
You will have re-order the parcel from Vodacom in order to receive it.
Kind regards.
LN
Linus N's updateReviewer Update
17 May 2021, 15:49Hi there,
Clearly, you have not read or listened to the complaint.
Please listen to the audio correspondence which you have recorded regarding this complaint. The delivery date was clearly arranged, and subsequently ignored.
Why was the new delivery date agreed to if it could not be honoured.
Clearly, you have not read or listened to the complaint.
Please listen to the audio correspondence which you have recorded regarding this complaint. The delivery date was clearly arranged, and subsequently ignored.
Why was the new delivery date agreed to if it could not be honoured.
LN
Linus N's update17 May 2021, 15:49
Reviewer Update
Hi there,
Clearly, you have not read or listened to the complaint.
Please listen to the audio correspondence which you have recorded regarding this complaint. The delivery date was clearly arranged, and subsequently ignored.
Why was the new delivery date agreed to if it could not be honoured.
Clearly, you have not read or listened to the complaint.
Please listen to the audio correspondence which you have recorded regarding this complaint. The delivery date was clearly arranged, and subsequently ignored.
Why was the new delivery date agreed to if it could not be honoured.
LN
Linus N's updateReviewer Update
28 May 2021, 21:16I called from the same number which is on the recipients details. Why not try starting there?
Please listen to the call.
By the way, the sender has tried to send the parcel again and guess what, the RAM team has tried to deliver to the wrong address, AGAIN! Please look up reference number: A***.
The address is correct with the sender. The address is correct in the SMS. RAM sent it to the wrong location, AGAIN!
As I said, worst courier company in South Africa.
Please listen to the call.
By the way, the sender has tried to send the parcel again and guess what, the RAM team has tried to deliver to the wrong address, AGAIN! Please look up reference number: A***.
The address is correct with the sender. The address is correct in the SMS. RAM sent it to the wrong location, AGAIN!
As I said, worst courier company in South Africa.
LN
Linus N's update28 May 2021, 21:16
Reviewer Update
I called from the same number which is on the recipients details. Why not try starting there?
Please listen to the call.
By the way, the sender has tried to send the parcel again and guess what, the RAM team has tried to deliver to the wrong address, AGAIN! Please look up reference number: A***.
The address is correct with the sender. The address is correct in the SMS. RAM sent it to the wrong location, AGAIN!
As I said, worst courier company in South Africa.
Please listen to the call.
By the way, the sender has tried to send the parcel again and guess what, the RAM team has tried to deliver to the wrong address, AGAIN! Please look up reference number: A***.
The address is correct with the sender. The address is correct in the SMS. RAM sent it to the wrong location, AGAIN!
As I said, worst courier company in South Africa.