1 reviews | Active since Apr 2017
Worst Courier Service in South Africa
<p>I can quite honestly say that the service I have experienced from RAM ranks as the worst I have received in South Africa. I would not recommend this courier service to anyone.</p> <p> </p> <p>On Tuesday, the day of supposed delivery, I recived a message in the evening stating that the package was unable to be delivered due to no one being home. Absolute *******, I was home the whole day. No follow-up call. </p> <p> </p> <p>The following day I phoned to make sure they had the correct address. I then phoned again that day to confirm and was told it will be delivered for sure. End of the day, received another sms to say not able to deliver. Again, I was at my address the whole day.</p> <p> </p> <p>This moring I received nothing, no sms, no phone call, no email. I phoned and emailed. Was told it was being resolved, still nothing.</p> <p> </p> <p>Now I'm told it will come next week.</p> <p> </p> <p>Thank you RAM for truly diabolical service. </p>
Good day,
Thank you for bringing this matter to my attention,
I have e-mailed you requesting you tracking reference number so that I may assist in having this matter resolved.
I would like to apologize for this happening.
Regards
Aldo Liebenberg
Customer complaints Officer
Good day,
Thank you for bringing this matter to my attention,
I have e-mailed you requesting you tracking reference number so that I may assist in having this matter resolved.
I would like to apologize for this happening.
Regards
Aldo Liebenberg
Customer complaints Officer
