EF
Elize F
1 reviews | Active since May 2016
20 Jun 2023, 16:11
Worst courier service in South Africa
This is the most ******* courier service with the rudest and most unprofessional, *********** customer service. NEVER USE THEM
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Replies (2)
Ram Hand To Hand Couriers's replyOfficial
20 Jun 2023, 16:44Good day Elize.
Thank you for contacting RAM HAND-TO-HAND Couriers. Customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. We are so sorry to hear that you've had negative experience with our service, please accept my sincerest apologies for the inconvenience and frustration this has caused you.
How can I assist you, are you expecting collection or delivery of a parcel ? If so, kindly provide me with a reference or tracking number.
Thank you for contacting RAM HAND-TO-HAND Couriers. Customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. We are so sorry to hear that you've had negative experience with our service, please accept my sincerest apologies for the inconvenience and frustration this has caused you.
How can I assist you, are you expecting collection or delivery of a parcel ? If so, kindly provide me with a reference or tracking number.
Ram Hand To Hand Couriers's reply20 Jun 2023, 16:44
Official
Good day Elize.
Thank you for contacting RAM HAND-TO-HAND Couriers. Customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. We are so sorry to hear that you've had negative experience with our service, please accept my sincerest apologies for the inconvenience and frustration this has caused you.
How can I assist you, are you expecting collection or delivery of a parcel ? If so, kindly provide me with a reference or tracking number.
Thank you for contacting RAM HAND-TO-HAND Couriers. Customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. We are so sorry to hear that you've had negative experience with our service, please accept my sincerest apologies for the inconvenience and frustration this has caused you.
How can I assist you, are you expecting collection or delivery of a parcel ? If so, kindly provide me with a reference or tracking number.
EF
Elize F's updateReviewer Update
21 Jun 2023, 13:35The problem/ (parcel was delivered) has been resolved after the intervention of the Regional Manager in Cape Town. That however does not address the 3 rude and unprofessional behaviour of 3 of the employees in your call center.
EF
Elize F's update21 Jun 2023, 13:35
Reviewer Update
The problem/ (parcel was delivered) has been resolved after the intervention of the Regional Manager in Cape Town. That however does not address the 3 rude and unprofessional behaviour of 3 of the employees in your call center.