MP
Melissa P

1 reviews | Active since Aug 2016

15 Apr 2023, 10:20

Worst courier service ever

Worst courier service ever. I have tried to be in contact with them and they hardly ever answer. When they do they can't help. They lie and say that you unavailable to sign or unreachable. I needed a parcel by the weekend that should have been delivered from Tuesday.. Each day another reason why not delivered. I am now attending a birthday party without a gift. Worst courier service ever

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply17 Apr 2023, 08:46
Official
Good day Melissa, thank you for contacting RAM HAND-TO-HAND Couriers. 

We sincerely apologize for the delayed delivery and any inconvenience caused. I have escalated the matter to my manager to assist and we are committed to resolving this as soon as possible. 

We have requested delivery from our operations team and I will provide feedback with assistance from our warehouse to ensure that we deliver the parcel.