LDP
Liza-Marie Du Plessis
1 reviews | Active since Jun 2021
18 Mar 2025, 13:12
Worst Courier service
The worst courier service!!
Unprofessional service, we need ro be quick to pay, but they can take 3 days without notice to collect a parcel. Each day a different excuse. Day 3 and still no collection. And I need to follow up each time.
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
19 Mar 2025, 09:26Dear Liza-Marie Du Plessis
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will ensure this is delivered tomorrow as per your deadline .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply19 Mar 2025, 09:26
Official
Dear Liza-Marie Du Plessis
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will ensure this is delivered tomorrow as per your deadline .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.