CL
Clive L
1 reviews | Active since Dec 2024
13 Dec 2024, 13:24
Worst courier i have ever encountered
I placed an order with Vodacom online,ram collected my parcel from midrand to kempton park that was the 6th today it’s the 13th yesterday they claim to have come to an address i never gave, the address doesn’t even exist i spoke to their consultant they said only Vodacom can authorise the change of address soo Iam confused they dropped at a none existing address i never provided, they returned till today they haven’t delivered soo they will deliver next week, RAM is the worst courier company i have ever come across, iv never ever had an issue with other couriers,iam supposed to go home my leave is finishing because i promised my kids and I can’t go home empty handed.
Helpful (0)
Replies (1)0
Replies (1)
Ram Hand To Hand Couriers's replyOfficial
17 Dec 2024, 14:22 Good day Clive, I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologies for delay caused . The parcel has been delivered.
Thank you
Ram Management
We do humbly apologies for delay caused . The parcel has been delivered.
Thank you
Ram Management
Ram Hand To Hand Couriers's reply17 Dec 2024, 14:22
Official
Good day Clive, I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologies for delay caused . The parcel has been delivered.
Thank you
Ram Management
We do humbly apologies for delay caused . The parcel has been delivered.
Thank you
Ram Management