SK
Shihaam K

1 reviews | Active since Feb 2021

17 Nov 2023, 07:33

Worst courier drivers

I received an email about a "failed delivery" Failed delivery?????? There was no failed delivery just a lazy driver.

I am very disappointed and rather irritated with the courier company you've selected is just shocking which explains why very few companies use RAM couriers.

I have 2 sick kids at home. And I repeat I am AT HOME, so I was here the entire day. Ram's driver calls me twice and when I didn't answer my phone and he couldnt find parking, he took it upon himself to move onto the next delivery WITHOUT EVEN GETTING OUT OF HIS VEHICLE TO RING MY DOOR BELL.

This has happened so many times with RAM. So now the earrings that I ordered from you was a gift for my daughter for tomorrow and now due to a lazy driver, I never received my delivery.

Perhaps you should consider using a different courier company like The Courier Guy.

I am so upset, especially when I was at home the entire day. Will definitely re think ordering from companies who uses RAM

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply17 Nov 2023, 07:40
Official
Good day Shihaam,

Thank you for reaching out to Ram Hand to Hand Couriers.  I will personally look into this matter and revert, I am sorry for the unacceptable behavior and treatment you have received from the couriers we will fix it today as the order is handed to the driver again today. 
SK
Shihaam K's update17 Nov 2023, 07:42
Reviewer Update
Thank you for your response.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply17 Nov 2023, 09:11
Official
we will be in touch we will make sure we deliver today