WORST courier company

I am absolutely stunned with the poor service I've been experiencing with this comp. I've been waiting for a parcel since they first notified me it's out for delivery a week ago. According to the tracking system it states that they've been at my house FIVE now, today being the 5th, and I'm not available/not at home. I have been at home... Waiting for me parcel! I've used R240 worth of airtime phoning RAM head office and Cape Town branche. I'm on hold for long... Then get cut off. Once a lady answered without noticing I'm in the background, she was having a nice chat with colleagues about how she is going home noe, when I said very loud that I'm on the line, she cut me off. I've spoken to so many different people and give their names every time I get through to someone else. The one lady phoned the driver who said he will phone me 5min before he arrives. Well that never happened... So one week after first being notified notified... 2 day of taking my parcel back to depot because I wasn't home according to them... And 5 days of being out on delivery and not delivery. You know what. There is mothers day gifts inside that parcel, a few of my clients did not receive it now. I've phoned more than enough, sent more than enough emails to the email the say on the operater that you must sent it to and I've semt Facebook messages without anyone having the decency to phone me. And guess what... Their social media pages is gone since today, Facebook and Twitter. Something is fishy!