AM
Akani M
1 reviews | Active since Aug 2021
02 Oct 2024, 17:19
Worst Courier company
This is the worst Courier and the drivers are so rude. I was expecting a package on the 02/10/2024. Lady called to ask for the code and my unit number ( which is already written in the box) however I gave it to her, now my package says delivered but I didn’t receive , I called the delivery lady and the call was picked by a guy, who gave me a lot of Attitude and he said my name is John and you can report me if you want.. now I’m struggling to locate my package. Btw this was at Modderfontein
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Ram Hand To Hand Couriers's replyOfficial
03 Oct 2024, 12:39Dear Akani Maluleke,
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advise parcel has been delivered successfully
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply03 Oct 2024, 12:39
Official
Dear Akani Maluleke,
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advise parcel has been delivered successfully
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.