AS
Andzani S
1 reviews | Active since Jun 2020
01 Oct 2024, 14:00
Worst Company!!!!!!!!!!!!!
If I could review a “0” I would . This is day two where I am told they can’t get hold of me then cancel delivery. This is a big joke, I’m busy taking leave to receive this parcel, what games are they playing? Where did they call and why the hell the same issue for two consecutive days. Ram is a ****** useless company and this has happened before when I ordered from Vodacom, it’s happening again now ordering from Istore and they lie about calling then cancel the delivery. I’ve never been so disappointed. Can companies stop using them and rather opt for “The courier guy” company as it’s more convenient and doesn’t have any lying issues.
Helpful (0)
Replies (1)0
Replies (1)
Ram Hand To Hand Couriers's replyOfficial
01 Oct 2024, 16:01Dear Andzani Sibiya,
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been delivered
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been delivered
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply01 Oct 2024, 16:01
Official
Dear Andzani Sibiya,
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been delivered
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been delivered
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.