kM
kim M

1 reviews | Active since Aug 2013

09 Apr 2025, 09:13

WORST

I got a message stating my parcel has been handed to RAM. All was good but the house number. Ram has 14 B**** not 24 B****, all the rest is right. I have seen the details from vodacom stating 24 aswell so its not there fault. I called 8/4/25 at 08:07 ( please check recording to RAM help line ) and requested to change to 24 B***. Today i get sms its out for Delivery again to nr 14 not 24. I called again at 08:08 and was told it was not changed and they will have to send it back to the hub again !!! I tried calling George branch *** and the number does not exist anymore. When i try change it online with the number even listed it says incorrect details.

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply09 Apr 2025, 11:05
Official
Good day kim 

Please provide the number you called on yesterday to get the recording as the address was never changed and all details received are provided by your service provider 

Thank you 

Ram Team