LM
Lerato M
1 reviews | Active since Sept 2021
02 Nov 2021, 10:55
Worried
They sent me notification that they received my parcel and track number...the following day, they said my address is wrong need to provide the correct one, i just resent my address and had to wait another day after making few calls and finally i received my parcel...i mean there was nothing wrong with my address...but fews calls and measures i took, customer service was good...
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Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
03 Nov 2021, 10:44Hello Lerato.
Thank you for taking the time to write to us a review.
We do apologise for the experience you had in the delivery of the parcel and the inconvenience caused in that regard.
We will look into the delivery attempts and correct the behaviour from the delivery personnel. Disciplinary action will be implemented should it be necessary.
Kind regard.
Thank you for taking the time to write to us a review.
We do apologise for the experience you had in the delivery of the parcel and the inconvenience caused in that regard.
We will look into the delivery attempts and correct the behaviour from the delivery personnel. Disciplinary action will be implemented should it be necessary.
Kind regard.
Ram Hand To Hand Couriers's reply03 Nov 2021, 10:44
Official
Hello Lerato.
Thank you for taking the time to write to us a review.
We do apologise for the experience you had in the delivery of the parcel and the inconvenience caused in that regard.
We will look into the delivery attempts and correct the behaviour from the delivery personnel. Disciplinary action will be implemented should it be necessary.
Kind regard.
Thank you for taking the time to write to us a review.
We do apologise for the experience you had in the delivery of the parcel and the inconvenience caused in that regard.
We will look into the delivery attempts and correct the behaviour from the delivery personnel. Disciplinary action will be implemented should it be necessary.
Kind regard.
Ram Hand To Hand Couriers's replyOfficial
03 Nov 2021, 10:47Another thing. Please provide the full tracking number so that we can be able to track the delivery attempts made by the courier.
The one provided is incomplete.
The one provided is incomplete.
Ram Hand To Hand Couriers's reply03 Nov 2021, 10:47
Official
Another thing. Please provide the full tracking number so that we can be able to track the delivery attempts made by the courier.
The one provided is incomplete.
The one provided is incomplete.