Who’s to blame? Ram or Vodacom

Item: Ram Hand To Hand Couriers
Rating: 1
Author: Frank K

Not sure if the problem lies with Vodacom or RAM.

But i tracked my parcel today, after i received an sms that my Upgrade Phone is on it’s way.

And in the delivery status it says :

2020-08-12 ( 16:47 ) outgoing call , No delivery Attempt. NEED FULL DELIVERY ADDRESS.

Today is Wednesday, when i Already made this upgrade on Friday morning last week.

Didn’t receive any call today about Wrong/incomplete address.

And Address is correct and complete. In fact, it’s a work address. And our company has a account with Ram and they come by us - MINIMUM of 3 times a day. Collecting and dropping off parcels.

Now I don’t understand what the issue with the address is.

Helpful (0)

Replies (2)

Ram Hand To Hand Couriers's replyOfficial

12 Aug 2020, 20:03

We Apologize for the delay in your collection as well as the service you have received this far,. We will contact you directly to remedy the situation.

Thank you
Ram Team

Ram Hand To Hand Couriers's reply12 Aug 2020, 20:03

Official

We Apologize for the delay in your collection as well as the service you have received this far,. We will contact you directly to remedy the situation.

Thank you
Ram Team

Frank K's updateReviewer Update

12 Aug 2020, 20:30

I appreciate you getting back to me.

It’ll be great if you could contact me tomorrow surrounding the issue with delivering my parcel at the Address I gave to Vodacom!

Frank K's update12 Aug 2020, 20:30

Reviewer Update

I appreciate you getting back to me.

It’ll be great if you could contact me tomorrow surrounding the issue with delivering my parcel at the Address I gave to Vodacom!